What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and enabling various website features.

Your Control: You can control and manage cookies through your browser settings and our cookie preference centre.

Types of Cookies We Use

We use different types of cookies for various purposes on our website:

Essential Cookies

Purpose: Necessary for basic website functionality

Legal Basis: Legitimate interest (cannot be disabled)

What These Cookies Do:

  • Enable core website features and security
  • Remember your cookie preferences
  • Maintain secure logged-in sessions
  • Prevent cross-site request forgery (CSRF)
  • Load balance traffic across servers
Essential Cookies Used:
Cookie Name Purpose Duration
PHPSESSID Session management Session
csrf_token Security protection Session
cookie_consent Cookie preferences 1 year

Performance Cookies

Purpose: Help us understand website usage and performance

Legal Basis: Consent required

What These Cookies Do:

  • Collect anonymous usage statistics
  • Monitor website performance and speed
  • Identify popular content and pages
  • Detect and resolve technical issues
  • Measure website traffic patterns
Performance Cookies Used:
Cookie Name Purpose Duration
_ga Google Analytics - User identification 2 years
_ga_* Google Analytics - Session data 2 years
_gid Google Analytics - Session identification 24 hours

Functional Cookies

Purpose: Remember your preferences and provide enhanced features

Legal Basis: Consent required

What These Cookies Do:

  • Remember your language and region preferences
  • Personalise content and recommendations
  • Remember form inputs to save time
  • Provide social media integration features
  • Enable live chat and support features
Functional Cookies Used:
Cookie Name Purpose Duration
user_preferences Store user settings 1 year
language Language preference 6 months
region Location preference 6 months

Marketing Cookies

Purpose: Deliver relevant advertisements and measure campaign effectiveness

Legal Basis: Consent required

What These Cookies Do:

  • Track visits across websites for advertising
  • Build profiles of user interests
  • Deliver targeted advertisements
  • Measure advertising campaign performance
  • Prevent showing the same ad repeatedly
Marketing Cookies Used:
Cookie Name Purpose Duration
_fbp Facebook Pixel tracking 3 months
ads_id Advertising identifier 1 year
marketing_consent Marketing consent status 2 years

Third-Party Cookies

Some cookies are set by third-party services that appear on our website:

Google Analytics

Purpose: Website analytics and performance monitoring

Data Processing: Google may process data in the United States

Privacy Policy: Google Privacy Policy

Opt-out: Google Analytics Opt-out

Facebook Pixel

Purpose: Advertising campaign measurement and retargeting

Data Processing: Meta may process data in the United States

Privacy Policy: Meta Privacy Policy

Opt-out: Facebook Ad Preferences

LinkedIn Insight Tag

Purpose: B2B advertising and professional targeting

Data Processing: LinkedIn may process data in the United States

Privacy Policy: LinkedIn Privacy Policy

Opt-out: LinkedIn Opt-out

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Preference Centre

Use our cookie preference centre to control which types of cookies you accept:

Browser Settings

Configure cookie settings directly in your web browser:

Common Browser Instructions:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Mobile Devices

Cookie management on mobile devices:

  • iOS Safari: Settings → Safari → Privacy & Security → Block All Cookies
  • Android Chrome: Chrome Menu → Settings → Site Settings → Cookies
  • Mobile Apps: Check device privacy settings for app tracking

Important Notice

Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for basic website operation and security.

Data Protection and International Transfers

Legal Basis for Cookie Processing

We process cookies based on the following legal grounds:

  • Legitimate Interest: Essential cookies for website functionality and security
  • Consent: Performance, functional, and marketing cookies (with your explicit consent)
  • Legal Obligation: Cookies required for regulatory compliance

International Data Transfers

Some third-party services may transfer your data outside the UK. We ensure appropriate safeguards:

  • Adequacy Decisions: Transfers to countries with adequate data protection
  • Standard Contractual Clauses: Legal agreements ensuring data protection
  • Privacy Shield/DPF: Framework for US companies (where applicable)
  • Binding Corporate Rules: Internal data protection standards

Data Retention

Cookie data is retained for different periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Stored for specific periods (see cookie tables above)
  • Analytics Data: Aggregated data retained for up to 26 months
  • Marketing Data: Retained according to marketing consent duration

Your Rights

Under UK data protection law, you have rights regarding cookies and personal data:

Right to Information

Clear information about our cookie practices (provided in this policy)

Right to Consent

Control over non-essential cookies through our preference centre

Right to Withdraw Consent

Change your cookie preferences at any time

Right of Access

Request information about cookies and data collected

Right to Erasure

Request deletion of cookie data (subject to legitimate interests)

Right to Complain

Lodge complaints with the Information Commissioner's Office

Frequently Asked Questions

What happens if I disable all cookies?

Essential cookies cannot be disabled as they're necessary for basic website functionality. Disabling other cookies may limit features like personalisation and analytics, but won't prevent you from using our core services.

How often should I review my cookie settings?

We recommend reviewing your cookie preferences periodically, especially after browser updates or when our cookie policy changes. You'll be notified of significant changes.

Do you use cookies for payment processing?

Essential cookies are used to secure payment forms and maintain session security during transactions. These cannot be disabled as they're necessary for payment security.

Can I opt out of advertising cookies only?

Yes, you can selectively disable marketing/advertising cookies while keeping performance and functional cookies enabled through our preference centre.

How do you handle cookie consent for business users?

Business users managing payment services have the same cookie choices. However, some functional cookies may be necessary for account management and compliance features.

Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices.

How We Notify Changes

  • Prominent notice on our website homepage
  • Updated "last modified" date at the top of this policy
  • Email notification for significant changes (where we have your email)
  • Cookie banner notification for material changes

Your Continued Consent

Continued use of our website after changes take effect constitutes acceptance of the updated policy. If you disagree with changes, you can adjust your cookie preferences or stop using our website.

Contact Us About Cookies

If you have questions about our cookie practices or need assistance with your preferences:

Email

[email protected]

Phone

+447966805555

Post

Data Protection Officer
Britain Payment Services Ltd
117 Montpelier Rd
Nottingham NG7 2JY
United Kingdom

Regulatory Complaints

For unresolved cookie or privacy concerns, contact the Information Commissioner's Office: